Questions and answers

Plain answers about how EcoScore works, what it counts, and what happens to your data.

What does EcoScore do?
It estimates your yearly carbon footprint from a short questionnaire, shows where it comes from, and suggests small, concrete ways to reduce it.
How is my footprint worked out?
Each answer is multiplied by an emission factor from a published dataset. Every figure names its source, the year and the factor that was applied, right beside the number.
Is the number exact?
No. It is an estimate, not a measurement, and the product says so beside every headline figure. The results show a range around it and the assumptions that went into it.
Why does my country matter?
It chooses the average your footprint is compared with, and the factors that differ between countries, such as how much carbon your electricity carries. You can change it in Settings → Account.
Does EcoScore offset my emissions?
No. EcoScore is about reducing your own footprint, not paying to cancel it out somewhere else.
Who can see me on the leaderboards?
Everyone with a footprint is counted on the global and country boards. Unless you turn on social features in Settings → Privacy, your row carries no name — only “Eco Hero” and the figures. Your bio is never shown to anyone else.
Can I get my data, or delete my account?
Settings → Privacy → Export my data gives you a file with your profile and everything stored under your account. Deleting the account is the last thing in Settings; it erases the same data and cannot be undone.
What is free, and what does Premium add?
The calculator, your results and your history are free. The pricing page lists everything Premium adds, and what it costs.